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Texas Tourism

The Lone Star State needed a new image and we delivered.

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Results as Big as Texas

Texas Tourism Travel Marketing Case Study $4 Billion in Direct Tourism Spending
Texas Tourism Travel Marketing Case Study 7 to 1 Sales to Advertising Ratio
Texas Tourism Travel Marketing Case Study 4.75 Million Inquiries Generated

Texas-Sized Problems

Texas wasn’t standing out as a place to visit. Negative stereotypes were holding the state back, and it was losing ground to Florida and California. Leisure travel was down 17% in Texas but up 12% nationwide. 

As Texas natives, we took this personally, and knew we could help. All we had to do was show the world what makes Texas a destination like no other.

Like a Whole Other Country

The biggest thing going for Texas, besides being the greatest state in the union, was the state’s tourism tagline. But, the way that tagline was being used wasn’t connecting to the right audiences. So, we decided to bring “It’s Like a Whole Other Country” to life by putting it front and center as part of a new campaign.

Texas Tourism Travel Marketing Case Study Texas Passport

One State, One Message

We created consistent powerful messaging across all channels by fully integrating all of our efforts, giving the Lone Star State the tourism campaign it deserved.

  • Strategic planning
  • National media buying – network and cable TV, consumer and trade magazine, streaming video and audio, rich media, display, social and SEM
  • Localized high impact media – urban transit takeovers, Times Square OOH and experiential in other major markets
  • Creative development and production
  • B2B and B2C content strategy and creation
  • Social media strategy and execution
  • Overseas marketing and advertising in ten different countries across the globe
  • Website revamp
  • Rolling brand awareness and ROI tracking

Something for Everyone

People had no idea there was more to Texas than cowboy hats and the Alamo. That’s why we precisely targeted potential visitors based on their online activity. Then we delivered messages customized to content, behaviors, and audience segments, making sure they saw ads that resonated while they were on websites where travel planning happens.

Texas Tourism Travel Marketing Case Study Target Passion Points

Evolving Campaign and Results

In year three of the campaign, we recommended a pivot towards a younger, but increasingly relevant, Millennial audience. This meant a new approach to the content we created and how it was deployed.

Texas Tourism Travel Marketing Case Study 76% Increased Conversion Rate
Texas Tourism Travel Marketing Case Study 244% Increased Time Spent on Site
Texas Tourism Travel Marketing Case Study 239% 2+ Page Site Visits

#TexasToDo

Millennials have a finely tuned BS radar and were quickly becoming an important audience. We created #TexasToDo to give visitors authentic recommendations from real Texans. This connected with Millennials’ desires to travel like a local, instead of a tourist. We extended the campaign by focusing on user-generated social media content, localized contra-seasonal efforts, rich media content and even a ten-city mobile truck tour to seed the message.

We also produced long-form storytelling videos. These were distributed via highly targeted social campaigns based on the varied interests of that younger audience who were less likely to use travel guides. These videos were also featured on our website and contributed to an increase of time spent on the page.

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Up Close and Personal

To match the change in audience, we also shifted the perspective of our traditional creative. Instead of showing the view from 30,000 feet, we focused on showing Texas up close and personal, giving visitors a way to experience Texas like a local by creating a more in-the-moment feeling. 

The Age of Distraction

Our audience wasn’t the only thing that had changed; so had the way we consume media. So, we overhauled our media plan to capture the attention of an increasingly distracted audience, ensuring we maximized the value of all $35 million dollars of our media spend. How?

  • Shifting our TV buys to focus on high engagement “appointment,” prime time and premium sports programming to drive brand recall.
  • Connecting on-air and online efforts via cross-device technology and dynamic retargeting.
  • Developing proprietary digital metrics to calculate more meaningful KPIs.
  • Prioritizing publications that scored well for “getting noticed,” not just read.
  • Inking the ad industry’s first deal based on MOAT’s “attention quality” scores, by only paying for digital units that delivered higher than established benchmarks.